Frequently Asked Questions
Where are your servers hosted?
Do you use SSD Disk Storage?

Yes! This ensures fast write speeds for your servers and less bottle necks!

Do you have any sort of money back guarantee?

Yes! If you're unhappy with your service you may request a full refund within the first 3 days of the service!

I want to host a game you guys don't seem to have, can it be done?

All games hosted by us are games that our support operators experience with. In order to provide top quality support we must be familar with the games we host. Additionally all games hosted must be supported by the TCAdmin control panel (which supports hundreds of games anyway).

We recommend that if you want to host custom games you look into purchasing a dedicated server. However if you are interested in hosting another game contact us and we'll see what we can do!

How long does setup it take for my server to be setup?

Setup is instant after we receive the payment, meaning no lengthy wait times! Get playing right away! If your server was not automatically setup please submit a ticket and we’d be happy to look into this for you!

What kind of control panels am I provided?

We offer TCAdmin V2 control panel for game and voice servers, which allows you full and direct control over your server. From this you can edit and upload files, use the web console, easily install mods, etc. TCAdmin also allows you to create sub users with specific permissions to allow other people to help manage your server!

For web hosting we offer the cPanel control panel, used by almost all web hosts! This allows website, email and DNS management, cron jobs, MySQL databases, etc.

Do I get any freebies?

Yes! All Minecraft game servers include a 10 slot Mumble voice server free of charge. Additional Mumble voice server slots are available for $0.15/Slot per month. Game server clients are also entitled to the 'freebie' web hosting plan!